Lerner and Rowe Injury Attorneys
114 E Cermak Rd, Chicago, IL 60616
Top-Tier Personal Injury Attorneys Delivering Exceptional Client Experience
Lerner and Rowe Injury Attorneys consistently demonstrate excellence across all key performance dimensions. With perfect 10.0/10 scores in client communication, case management, and trust, they set a high standard for personal injury legal representation.
Our Score
9.2
out of 10
Google Rating
★ 4.9
20 reviews
106 sentences
Scores by Category
From 20 reviewsClient Communication
Lerner and Rowe excel in client communication, providing proactive updates, rapid responses, and clear explanations that keep clients fully informed and comfortable.
"I especially appreciated the bi-weekly updates and the regular check-ins just to see how I was doing."25 mentions
Case Management
The firm demonstrates meticulous case management, with attorneys and staff showing diligence, follow-through, and a commitment to client success.
"Lerner stepped up, I was fortunate to work with Leigh my attorney and Molly her amazing assistant who has been diligent in reaching out to me following up with any updates."3 mentions
Attorney & Staff Quality
"From the very beginning, Molly and Leigh were amazing."18 mentions
Case Outcomes & Results
"That guidance made a significant difference for me."8 mentions
Trust & Character
"I am truly grateful for the support I received from Lerner and Rowe."32 mentions
Fee Clarity & Value
"This experience was amazing she took all the stress off, and the wait time for payment was reasonable."2 mentions
What Clients Say
They explain everything clearly
Truly care about my recovery
Exceeded my expectations
Frequently Asked Questions
Does Lerner and Rowe Injury Attorneys update clients without them having to ask?
Yes, clients receive proactive bi-weekly updates and regular check-ins. Multiple reviews highlight the firm's commitment to keeping clients informed throughout their case.
How quickly does Lerner and Rowe Injury Attorneys respond to client calls and messages?
The firm is extremely responsive, with clients praising their immediate and professional communication from the very first contact. Response times are consistently described as quick and attentive.
Does Lerner and Rowe Injury Attorneys explain the legal process in plain language?
Attorneys take significant time to explain each step of the legal process in great detail, ensuring clients fully understand their case and options.
Do clients get good outcomes with Lerner and Rowe Injury Attorneys?
Clients consistently report outcomes that exceed their expectations. The firm provides strategic guidance and delivers results that make clients feel satisfied and optimistic.
Does Lerner and Rowe Injury Attorneys treat clients with genuine compassion and care?
Clients repeatedly emphasize the firm's compassionate approach, noting that attorneys and staff treat them as people, not just cases. They provide emotional support throughout the legal process.
Strengths
- Proactive and frequent client communication
- Highly responsive and professional staff
- Transparent and compassionate client approach
Watch Out For
- Slightly high legal fee percentage
Who Is This Firm For?
Best for...
Clients seeking comprehensive, supportive legal representation for personal injury cases, especially car accidents.
Case Types Mentioned
Client Voices
"From the very first call, their team was professional, responsive, and truly caring."
"She took the time to explain everything in great detail and made sure I fully understood each step along the way."
"Lerner stepped up, I was fortunate to work with Leigh my attorney and Molly her amazing assistant who has been diligent in reaching out to me following up with any updates."